Rogers & Associates - Training Isn't Knowledge, It's ACTION!
What We Do
   
We offer our clients courses that are highly interactive
and support business strategies.
Below is a partial listing of the topics and courses available to you. We welcome the opportunity to help you meet your learning and development needs by facilitating these, your own, or other proprietary course materials.
 
   
Leadership / Professional Development
   
Leader"shape" 
Length: 2 to 3 hours
Audience: Anyone in a leadership position wishing to improve their leadership skills
Maximum Number of Participants: 20
Description: The key to being a successful leader is understanding how your work, your likes and dislikes – that is, your behavioral style. During this workshop, you use the Psycho-Geometrics® Assessment (either paper-based or online) to discover your behavioral style that reflects the way you lead, communicate and how you are perceived by others.
Through lively discussion, you learn about each behavioral style’s strengths, blindspots, likes, dislikes, and learn how to recognize and “flex” to the styles of your staff. "RelationSlips”, or possible areas of conflict, are discussed and resolutions are revealed.
Note: This session is based on Psycho-Geometrics®, a behavioral styles assessment tool created by Dr. Susan Delliger and can be replaced by an assessment of your choice. This program can also be incorporated into any Leadership Development curricula.
Objectives:
At the end of this highly interactive session, you will be able to:
  • Describe the Psycho-Geometrics® system
  • Identify your own shape and the role it plays in your leadership style
  • Understand why you respond to others the way you do and why they respond to you the way they do
  • Identify your strengths and areas of improvement
  • Improve the way you communicate with and lead people
  • Identify the style of others and flex your style to improve ‘followership’
  • Understand the value of having different shapes on your staff and how to nurture their similarities and differences
  • Build a stronger team by knowing how to make the most of their abilities
  • Apply the Psycho-Geometrics® method to enhance communication
   
The Leader as Trust Builder
Length: 3 – 4 Hours
Audience: Any individual in a leadership position who wishes to learn and enhance their trust building skills
Maximum Number of Participants: 20
Description: Building leadership trust is an economic issue directly affecting the bottom line. One of the major reasons employees leave a company is due to lack of trust in their relationship with a manager or supervisor. Having strong, effective skills to build trust in today's workplace is recognized as a valuable leadership asset. This program allows leaders to identify specific behaviors that influence trust.
Participants start the program with a lively discussion of trustworthy and non-trustworthy behaviors and the economic consequences of trust. The four element TrustWorks!® model is presented. With the aid of a self-assessment, participants learn of their strengths and blindspots. They leave the session with an action plan to follow giving them a frame of reference to analyze future leadership behaviors and develop sustainable relationships that yield the highest performance.
Objectives:
At the end of the session, you will be able to:
  • Define trust
  • Identify behaviors that influence trust
  • Identify the four elements of Trust
  • Identify the economic impact of trust
  • Put the Trust Model to use to rebuild eroded trust
  • Identify your strengths and opportunities for improvement in building trust with others
  • Follow an action plan that provides next steps for behavioral improvement
   
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Customer Service
   
Customers Come in All Shapes
Length:1 to 3 hours
Audience: Anyone wishing to improve their customer service skills
Description: Participants rank five shapes in order of appeal to learn their own behavioral style. Through lively discussion, they uncover each behavioral style’s strengths, blindspots, likes and dislikes. They learn how to flex their interactions based on the shape of their customers.
Note: This session is based on Psycho-Geometrics®, a behavioral styles assessment tool created by Dr. Susan Delliger and can be replaced by an assessment of your choice. This program can also be incorporated into any Customer Service curricula.
Objectives:
At the end of this highly interactive session, you will be able to:
  • Describe the five Psycho-Geometrics® shapes and the behavioral styles they represent
  • Identify your own behavioral style
  • Identify the behavioral styles of your customers
  • Apply the Psycho-Geometrics® method to improve business relationships by flexing your behavioral style to compliment and supplement the style of your customers
   
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Team Building
   
What Shape is My Team?
Length: 3 to 4 hours
Audience: Members of a new team, a team in progress, new members to an existing team, or a “Stuck” team
Maximum Number of Participants: 16
Description:The key to being a successful team member or team leader is understanding yourself, your likes and dislikes and how these influence others on your team. Differences can get in the way of developing positive and productive relationships that are so critical when working in teams. Before the session, each team member completes either an online or paper-based behavioral style assessment. A team audit is conducted to determine the general makeup of the team. During the session, the results of the audit are discussed and a group action plan is formulated. The team experiences a series of team-building activities designed to not only raise awareness of the behavioral styles of each other but also lead to a deeper understanding and appreciation of each other thus promoting interpersonal and team effectiveness.
Note: This session is based on Psycho-Geometrics®, a behavioral styles assessment tool created by Dr. Susan Delliger and can be replaced by an assessment of your choice. This program can also be incorporated into any Team Building curricula.
Objectives:
At the end of this highly interactive session, you will be able to:
  • Describe the five Psycho-Geometrics® shapes and the behavioral styles they represent
  • Identify your own behavioral style
  • Identify the behavioral styles of your team members and team leader
  • Apply the Psycho-Geometrics® method to improve business relationships by flexing your behavioral style to compliment and supplement the styles of those on your team
   
Great Teams
Length: 2 – 3 Hours
Audience: Members of a new team, a team in progress, new members to an existing team, or a “Stuck” team
Maximum Number of Participants: 20
Description: The session involves each team member in the trust building process. Participants start the program evaluating the team from his/her perspective by responding to the following questions:
  • Do we have the necessary skills and knowledge to accomplish tasks?
  • Are our actions guided by clearly stated objectives?
  • Do we support each other proactively?
  • Do we communicate openly?
  • Are we getting targeted results?
  • Are we fulfilling our expectations?
With the aid of this team assessment along with a lively discussion of trustworthy and non-trustworthy behaviors and the presentation of the four element TrustWorks!® model, participants learn of the strengths and blindspots of their team. A detailed resource offers suggestions and examples to guide their course of action to help identify what needs to be done to gain improvement. Each team member leaves the session with an action plan to follow.
Objectives:
At the end of this highly-interactive session, you will be able to:
  • Identify behaviors that influence trust
  • Identify the four elements of Trust
  • Identify team-member perceptions of the team
  • Carry out the action plan for strengthening the team
   
   
Building and Maintaining Trust in the Workplace
   
What’s Trust Got to Do With It?
Length: 2 – 3 Hours
Audience:
  • Leaders and/or individual contributors who would like to learn more about building and maintaining trust in their groups or organizations
  • Members of HR departments that need to address trust issues between leaders and their staff members
  • Organizations who have significant a trust issues
  • Organizations that need a common language to help them discuss issues impacting trust
  • Teams that are not working well together and need a process to help them reach mutual understanding
  • Organizations that are preparing for or are undergoing significant change
Maximum Number of Participants: 20
Description: Participants start the program with a lively discussion of trustworthy and non-trustworthy behaviors. The four element TrustWorks!® model is presented. Participants learn of their strengths and blindspots in building trust and leave the session with an action plan to follow.
Objectives:
At the end of this highly-interactive session, you will be able to:
  • Define trust
  • Identify behaviors that influence trust
  • Identify the four elements of Trust
  • Identify your strengths and challenges in building trust
   
Myself as Trust Builder
Length: 2 – 3 Hours
Audience: Individuals at any level in an organization
Maximum Number of Participants: 20
Description: Participants start the program with a lively discussion of trustworthy and non-trustworthy actions that expand their awareness of trust behaviors. Through the four-element TrustWorks!® model and with the aid of a self-assessment, participants learn of their strengths and blindspots that allow them to see themselves as trust builders on a team, in a department, and throughout the organization. They leave the session with an action plan to follow.
Objectives:
At the end of this highly-interactive session, you will be able to:
  • Identify behaviors that influence trust
  • Identify the four elements of Trust
  • Identify your strengths and challenges in building trust
   
When Style Meets Trust: Building and Maintaining Trust
Length: 2 – 3 Hours
Audience: Anyone interested in learning more about the relationship between behavioral styles and trust
Maximum Number of Participants: 24
Description: Our behavior drives how we are perceived by others. How we are perceived by others often determines if we have earned their trust. This session briefly reviews the five behavioral styles and the four elements of Trust and how they relate to each other.
Objectives:
At the end of this highly-interactive session, you will be able to:
  • Identify behaviors that influence trust
  • Identify the four elements of Trust
  • Identify how trust and behavior are related
   
   
Behavioral Styles Assessments
   
What’s Style Got To Do With It?
Length: 1 to 3 hours
Audience: Anyone wishing to learn more about behavioral styles
Maximum Number of Participants: 100
Description: Participants rank five shapes in order of appeal to learn their own behavioral style. Through lively discussion, they uncover each behavioral style’s strengths, blindspots, likes, dislikes, and interactions. “RelationSlips”, or possible areas of conflict, are discussed and resolutions are revealed.
Note: This session is based on Psycho-Geometrics®, a behavioral styles assessment tool created by Dr. Susan Delliger and can be tailored to include the assessment of your choice.
Objectives:
At the end of this highly interactive session, you will be able to:
  • Describe the five Psycho-Geometrics® shapes and the behavioral styles associated with each shape
  • Identify your own behavioral style and understand why you respond to others the way you do
  • Identify the behavioral style of others
  • Apply the Psycho-Geometrics® method to deal with others more effectively, improve the way you interact thus enhancing business and personal relationships
   
MBTI Spoken Here
Length: 2 – 4 Hours
Audience: Anyone interested in learning more about their behavioral style
Maximum Number of Participants: 16
Description: After completing the MBTI assessment, participants learn the characteristics and traits of their behavioral style. Through lively discussion, they uncover each behavioral style’s strengths, blindspots, likes, dislikes, and interactions. “RelationSlips”, or possible areas of conflict, are discussed and resolutions are revealed.
Objectives:
At the end of this highly-interactive session, you will be able to:
  • Describe the four scales of MBTI (E – I; S – N; T – F; J – P)
  • Identify your own MBTI Style and recognize the styles of others
  • “Flex” your style to complement and supplement the styles of others
       
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Other Courses
   
Sexual Harassment Awareness
Length: 2 – 3 Hours
Audience: Leaders and/or individual contributors who would like to learn more about Sexual Harassment in the Workplace and their role in preventing it
Maximum Number of Participants: 20
Description: Participants learn how to recognize and how to prevent Sexual Harassment in the Workplace.
Objectives:
At the end of this highly-interactive session, you will be able to:
  • Define sexual harassment
  • Identify when sexual harassment exists
  • Recognize their organization’s and the individual’s liability for sexual harassment
  • Follow the established procedures of their organization for dealing with sexual harassment
  • Understand the roles and responsibilities of all employees in prevention and handling sexual harassment in their workplace
   
It's About Time
Length: 2 – 3 Hours
Audience: Anyone wishing to learn more about how to manage their time
Maximum Number of Participants: 20
Description: Participants complete an inventory on how they spend their time, explore and discuss the components of effective time management. They learn tips on how to solve their time management “blindspots” as described in the time management inventory.
Objectives:
At the end of this highly interactive session, you will be able to:
  • Define time management
  • Identify personal problem areas in time management
  • Apply the "urgent vs. important" test to set goals and priorities
  • Use a variety of time management tools and techniques
   
Meetings Made Easy
Length: 2 – 3 Hours
Audience: Anyone wishing to learn more about how to run meetings more effectively
Maximum Number of Participants: 20
Description: Participants learn the tips of running successful meetings and the tricks and traps to avoid.
Objectives:
At the end of this highly interactive session, you will follow the best practices for running effective meetings
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